I. Shipping Methods & Delivery Assurance

We utilize an intelligent logistics decision-making system to automatically match optimal shipping solutions based on order type, product specifications, and destination, achieving the best balance between delivery speed and cost efficiency.

【Retail Customer Exclusive】

Standard International Express

1.Processing Time: Orders processed within 24 hours of confirmation, shipped within 1-3 business days.

2.Transit Time: 8-15 business days (major EU/US markets)｜15-20 business days (emerging markets).

3.Applicability: All retail orders, small wholesale orders (<50 units), and private label products.

4.Features: End-to-end tracking｜Automated customs clearance｜Doorstep delivery.

US Local Fulfillment

1.Processing Time: Shipped within 2 business days after order confirmation.

2.Transit Time: 3-7 business days (US mainland).

3.Coverage: Best-selling products marked with "Local Stock" labels.

【Enterprise Customer Solutions】

FCL/LCL Ocean Shipping

1.Processing Time: Orders processed within 24 hours of confirmation, shipped in 3-15 business days or as negotiated.

2.Applicability: Orders >50 units｜Customized products｜Private label products.

3.Advantages: Dedicated logistics manager｜Cost savings of 30%-60%.

4.Transit Options: Express route (18-25 days)｜Economy route (30-45 days).

5.Custom Workflow: Contracted clients receive tailored shipping solutions.

II. Shipping Costs

1.Website-displayed rates apply to standard retail international express shipments.

2.Bulk wholesale and customized orders may contact us to adjust shipping methods and costs.

III. Post-Shipment Support

7×12-hour logistics customer service.

[Contact Us for Custom Logistics Solutions]

Enterprise clients: Submit requests to services@lulcandle.com